Help, in plain words.

Search the usual questions, or leave a note about something you left behind.

Can’t find yours? Ask us

Booking

How do I book?

Say where you are and where you’re going on the booking page. Add the time, the vehicle and anything the driver should know.

Can I book ahead?

Yes. Choose “Schedule for later” and pick a date and time.

Can I add stops on the way?

Yes, up to two extra stops. Add them on the booking page and they appear in your trip summary.

Can I book for someone else?

Yes. Put their pickup details in and your own contact number, and mention it in the notes.

Is Taxi4Sure live yet?

Not yet. This is a preview of how booking will work. Requests made here won’t reach a real driver.

Airports

Can I book to or from Melbourne Airport?

That’s a core part of the plan. Pick the Airport ride type, add your flight number and bags, and the pickup point goes in your confirmation.

What about other airports?

Other major Australian airports are on the planned list. How those trips work will be confirmed before launch.

Accessibility

Can I request a wheelchair accessible vehicle?

Yes. Choose the accessible vehicle option when you book. Availability will be confirmed before launch.

Are assistance animals welcome?

Yes. Mention it in the booking so the driver knows beforehand.

Payment

How do I pay?

Payment is taken in the vehicle. Choose cash, card, tap and go or an account when you book.

Can I get a fixed price?

Tick “Request a fixed price” and we’ll quote the job before it’s confirmed.

How will fares work?

Pricing isn’t finalised, so there are no fare figures in this preview. They’ll appear once they can be accurate.

Left something behind?

Tell us what it was and roughly when and where the trip was. When Taxi4Sure is live, this is how we’ll help you find it.

Preview only: nothing is sent yet. We’ll use these details to reach out at launch.

Sorted? Say where.